Category Archives: Blog

Increasing Conversions by Increasing Image Sizes

While it might be written off by some as a new trend, mega-sized images seem to be getting results for sites that utilize them. As a person who uses the internet, I have noticed the shift to larger images taking hold on several popular sites. Personally, I find these larger images to be more aesthetically pleasing, even if it does not result in me making unplanned purchases. However, I would likely imagine that people who are browsing or are undecided about a purchase might be easily swayed by these larger images.

This article from webdesignerdepot.com presents several case studies to show how larger images can have a positive impact on conversions. However, this article should come with the caveat that these are case studies. There does not seem to be any solidly compiled statistics to show larger images will always work. However, I would argue that once larger companies establish a trend, consumers come to expect (and respond to) similar things from other companies.

One example given by webdesignerdepot.com of a site with mega-images is McDonald’s. I strangely found myself clicking on the below image to see what McDonald’s is up to with its marketing these days. I would largely say this was due to the mega-sized image and the overall aesthetic appeal of the page.

In closing, I would venture that larger images would help most sites with their conversions. The things to be cognizant of are your brand, your product, and ultimately your particular image. The best thing to do would be to test any changes image by image to see what works best for your site. To read the full webdesignerdepot.com article, click here.

Article on Mobile-Friendliness

Since mobile-friendliness is particularly relevant right now, a lot of small business owners are probably looking for a good resource to turn to for bringing their site into the mobile-friendly realm. This article from SitePoint provides a very good introduction into the world of mobile-friendliness. The article covers the following points:

  • What mobile-friendliness is
  • Why it is particularly important to be mobile-friendly now
  • What steps you should take to achieve mobile-friendliness

For several small businesses (up to 94% according to the SitePoint article), mobile has not been much of a consideration up to this point. However, given the sharp increase in the number of people who use it as their main resource to access the internet (especially for shopping), the time to address the mobile marketplace is certainly at hand. The image below is a good example of how a standard website appears as opposed to one that is mobile-friendly.

The above image is a great example of how a non-mobile website impacts how mobile customers interact with your business. One of the most important goals for any business is to take down the walls between the customer and your product; this interaction needs to be as easy as possible for the purposes of driving sales. To this end, why make it more difficult for a large portion of your customer base to be able to read and access your content?

I am certainly not saying that every business needs to have a mobile site, or even a website at all. However, with the changing trends regarding how the average consumer is interacting with businesses and their goods, now is certainly the time to re-evaluate whether or not your business needs to take the leap to mobile-friendliness. Click here to read the full SitePoint article on Mobile SEO.

SEO Tips for Businesses with Financial Constraints

For several small-to-medium sized internet businesses, approaching SEO (search engine optimization) can be very daunting. A lot of small, online businesses might be adept in the niche of their services, but levels of “tech-aptitude” can vary greatly. In this article from SitePoint, several tips are given on how to improve search rankings. Some of these tips are very easy to implement. For the ones that are not, references are given on where to look or how to get started.

One of the more timely tips, is to ensure your site is mobile-friendly due to Google’s recent changes to their search algorithms. Our previous post on this change can be read here. Google’s change will affect your search results on mobile devices. However, since more and more people are using mobile devices as their primary (and often only) way to access the internet, this is extremely important for any site’s visibility.

Another of the tips discusses content – most importantly, proper use of keywords and ensuring the generation of new content. As the SitePoint article mentions, it is much better for you to check with Google to find what keywords are being searched as opposed to guessing on your own. This is particularly important if you have a niche industry. People might not be 100% familiar with what they are searching for, so they might use related terms in searches that you might not have considered. The image below from the SitePoint article shows keywords in use:

However, content and mobile-friendliness are just a couple of the topics discussed in the previously mentioned article. If you are looking for clarification or help on SEO concepts and starting points, you should read the full article.

BCSE Represents at the 2015 Race for a Reason Triathlon!!

We’re so proud of BCSE’s own Carrie & Lynn for braving 40 degree temperatures, wind, & rain as they both completed the 2015 Race for a Reason here in Athens, OH!! Leisa, the Mom of our intern also participated in the race and provided us this great picture of these 3 amazing athletes. Of course Carrie’s youngest, Asher, completed the pic with a perfect photo bomb.

Not only did they train long hours, but they also raised money for their favorite non-profits. Thanks ladies for reminding us that hard work and success look great on everyone! For more information and results, please visit http://ohioraceforareason.com/.

RaceforaReasonpic

Security Patches for X-Cart versions 4.0.x-4.7.x

In case you missed the official X-Cart blog post, there have been a series of security patches released for X-Cart versions 4.0.x-4.7.1. If you have an active support subscription with Qualiteam, you can contact them to apply the patches. If you do not have an active support subscription, the patches can be obtained via the File Area of the X-Cart HelpDesk accounts.

As always, if you need any assistance in applying these patches, please contact us.

Sage Pay Update – Important for X-Cart Stores 4.6.5 or Older

Due to Sage Pay releasing version 3 of their payment gateway protocol, they will be discontinuing support for earlier versions beginning July 31st, 2015. If you are using Sage Pay, this means your store will be unable to process payments without this upgrade. Read the full release from Sage Pay here.

Qualiteam has released a fix that “will likely work for 4.6.x, 4.5.2, 4.5.3, 4.5.4, and 4.5.5. It may work for earlier versions, but we didn’t test it.”

We wanted to notify our customers as to the change, so it does not catch anyone using Sage Pay off guard. As always, if you have any questions or support needs based around this change, please contact us.

X-Cart 4 Support Packages

BCS Engineering will offer X-Cart 4 support  as long as we have customers interested in using it as a platform. Check out our X-Cart Support Packages. We have a few different options to meet a wide-range of support needs! Sign up for this great opportunity now!

Package Options

SILVER GOLD PLATINUM
Free X-cart Security Patching*
Error Log Review* √ – 2x per year √ – Quarterly
Annual One Hour Phone Consult √ – 2x per year √ – Quarterly
Monitoring*
Priority Support & Scheduling
Break Fixes* $115/hour $105/hour $100/hour
Custom Work $115/hour $105/hour $100/hour
Search Engine Optimization (SEO) $150/hour $125/hour
Discounted Mod Purchases 10% discount 15% discount 20% discount
Mod installs 10% discount 15% discount 20% discount
Pricing* $35/month $85/month $175/month

*Please see our X-Cart 4 Support Page for specifics on these items.

Contact us for more information!

X-cart Recurring Orders

We’re pretty proud of the x-cart recurring order feature that we added for our good customer Rogers Family Coffee & Tea Market. Allowing customers to set up a recurring order at a discounted price is the perfect solution for coffee and tea lovers that know they will need a fresh supply on a frequent basis. It’s a quick and easy service that benefits the customer and increases sales. This screenshot shows the placement of the recurring order feature in the shopping cart:

RecurringOrdersBlog

This solution can be implemented for a wide variety of businesses and products! Amazon offers this service, why don’t you? Contact us today and let us help you implement this terrific service for your customers!

The Benefits of Hootsuite

HootSuite: Social Media Dashboard

The world of social media can sometimes be overwhelming for small to medium-sized businesses. We have found HootSuite to be an invaluable tool in organizing our involvement with social media. Once configured, it is a time-saving way to post to any social networks supported by HootSuite – including Facebook, Twitter, Pinterest, Instagram, Google Plus, and more!

Often small business proprietors complain about not always having time to post to social media. Using HootSuite, you are able to schedule posts in advance across your various social media platforms. So, whenever you might find time to post to social media, you can schedule posts to occur throughout set intervals. This helps make sure your social media feed is consistently giving your followers something to interact with, as well as reminding them about your services.

Starting at approximately $10 a month, you get all of the above functionality to help centralize and manage your social media presence. Additionally, Hootsuite offers reports on your social media sites. You can find out which sites are generating the most clicks via this reporting. This can help you further save time by realizing what type of posts are working, and which are less successful. To be able to get such worthwhile marketing feedback at such a low cost is yet another reason why it is hard to imagine not utilizing Hootsuite for your social media needs!

Growing Your Business by Focusing on Current Customers

When it comes to growing your business, people often overlook their current customer base. Usually you hear businesses talking about how to generate new sales or how to market to new customers. Not to say that either of these two items should be neglected, but focusing on your current customers can often be a better long-term investment.

If a customer feels they are receiving service that makes them feel they are appreciated, they will be more likely to return. If you have a business that is more client-based, perhaps they will be more likely to seek you out for future projects. Perhaps the best factor here (particularly for a small business) is that current customers are much easier to market and sell to as opposed to trying to reach out to new potential clients. This effectively means that providing great customer service is your most efficient means to generating business.

This article from Entrepreneur lists several ways to show your current customers how much of a value they are to you. I particularly like some of the following tips:

  • Keep it personal. Voice mail and email make it easy to communicate, but the personal touch is lost. Don’t count these as legitimate follow-up. If you’re having trouble getting through, leave a voice mail message that you want to talk to the person directly or will stop by their office at a designated time.”
  • “Establish support systems that give employees clear instructions for gaining and maintaining service superiority.”
  • “Act on the knowledge that customers value attention, competence, promptness and dependability.”
  • Ask for feedback. Survey your customers regularly to find out how you’re doing. Send postage-pad questionnaire cards or letters, call them by phone, and set up focus groups. Ask for suggestions, then fix the trouble areas revealed.

While all of the items in the Entrepreneur article might not apply to your particular business, it is definitely worth looking over. Maybe these are things already being enacted by your organization. Although, maybe there is an item or two in there to help push your business over the top. Read the full article here.