Category Archives: Blog

Athens Ohio is about to Double in Size!

Our city is about to double in size and go from about 25,000 people to about 45,000! Ohio University classes start Monday! Most of us at BCSE have at least one degree from this wonderful university!

Ohio University is the state’s first university, established in 1804 and is situated in beautiful South Eastern Ohio. Every Spring, the city “breathes out” when the students leave and the locals enjoy a much quieter few months. Then every Fall, we breathe back in around 20,000 students to the Athens campus. We enjoy the diversity and culture that the university brings to this unique area of the state.

Once you’ve lived here and experienced the city, you will never find a place quite like Athens Ohio!

Read more about Ohio University: https://www.ohio.edu/

This entry was posted in Around the Office on August 21, 2019 by Carrie Saunders.

robots.txt Changes with Google Core Updates

Google has announced a major change to the way it’s web-crawler responds to directives within the robots.txt file.

Under the latest “Core Update“, Google will stop supporting robots.txt rules that are not published in the open-source Robots Exclusion Protocol Specification, including the “noindex” and “nofollow” directives.

Google is providing recommendations for how website operators should handle these changes:

Noindex in meta tags. You should use <meta name="robots" content="noindex"> on all pages that you previously listed in robots.txt with a noindex directive.
HTTP 404/410 status codes. Google will drop any page which returns one of these status codes. For instance, if a page legitimately no longer exists.
Password Protection. Use markup to indicate subscription or paywalled content as Google will remove all password protected content that’s not legitimate subscription or paywalled content from indexing. Thus, password protecting content removes that content from Google.
Disallow Directive. Search engines only index pages that they know about. Therefore you should use the disallow directive in robots.txt to indicate that Google cannot crawl that content.
Search Console Remove URL tool. The tool is a quick and easy method to remove a URL temporarily from Google’s search results.

In conclusion, Google aims to make the internet a more open and simpler place by implementing these changes. In most cases, the end result will be a much simpler robots.txt file and an easier time for webmasters protecting content.

As always, BCSE is here and ready to assist with your SEO. If you need assistance with your e-Commerce or other website, SEO, or hosting please contact us today!

This entry was posted in Blog on August 7, 2019 by BCS Engineering.

Carding Prevention with Payflow

Paypal has recently announced that they have added a new feature to their popular Payflow Payment Gateway. The new feature aims to limit the impact of carding, or a process that

fraudsters use to determine whether stolen card numbers are active and not yet reported lost or stolen
Source: 3dcart

Carding can take on many forms, including:

A single card repeatedly used in quick succession for low or identical dollar amounts
Multiple cards repeatedly used in quick succession for low or identical dollar amounts
Cards with the same information (name and/or billing address) from the same IP address
Multiple cards with differing information (name and/or billing address) from the same IP address
Multiple cards with different billing addresses but an identical BIN (Bank Identification Number)
Source: 3dcart

The the new carding module for Payflow e-commerce stores will now get notified of suspected carding activity. Paypal will return a new result code, 170, indicating that “Fraudulent activity detected: carding.” The account will also be blocked at Paypal from purchases in your store.

Don’t worry, you’ll be able to easily unblock accounts in your Paypal Manager.

Look for forthcoming updates to the Paypal modules for Magento, X-cart, and other e-commerce packages. Most stores will still handle this new error code and prevent the purchase from registering to the vendor even without an update.

For more information on Payflow Carding Protection, visit the announcement.

And if you’re concerned about excessive carding attempts occurring with your e-commerce store contact us today to see how we can help!

This entry was posted in Blog, Ecommerce on June 17, 2019 by BCS Engineering.

Granting Access to Google Analytics

Frequently, we find ourselves needing access to our client’s Google Analytics accounts. In order to provide access to us, follow these simple steps:

Step #1: Login to your Analytics Account.

Step #2: Navigate to “Admin” in the lower left corner.

Step #3: Select **User Management** for either a particular Analytics **Account**, **Property**, or **View**. (Generally, if you are unsure, you can simply add a user to your analytics **Account** and they will be able to see everything you see.)

Step #4: Select **Add User** from the large “plus sign” menu.

Step #5: Enter in the user’s email address, adjust permissions if you desire to give the user more control than simply viewing the data, and then select **“Add”**.

That’s it. You’ve now added a user to your Google Analytics account!

This entry was posted in Ecommerce on March 1, 2019 by BCS Engineering.

Consulting Services

BCS Engineering is the largest third-party developer of X-cart modules and customizations. Since 2002, we’ve been helping e-commerce retailers improve their sales, customer engagement, and customer satisfaction.

And we’re not just X-cart experts! Our staff includes Magento-certified developers, and we can honestly say that for one project or another, we’ve worked with every major e-Commerce platform, web framework, and sales tool under the sun.

That’s why we’re uniquely suited to help you.

Our Diverse Expertise

Strategy and Planning

Our team has over 65 years of combined e-commerce experience. This expertise allows us to deliver an unbiased, comprehensive assessment of your e-commerce strategy. We can help you refine your processes to be more efficient, most cost- and consumer-friendly, and most importantly deliver better results year-over-year.

Design and Implementation

Above all, e-commerce implementations are complex. Our team has the experienced needed to not only assess your needs, but also to deliver the functionality that those needs demand as well. We are expert e-commerce developers with experience using the X-cart, Magento, Shopify, BigCommerce, and PinnacleCart platforms.

Development and Customization

We’re engi-nerds at heart. We love making existing tools do new and useful things for our customers. That’s why we pride ourselves on knowing our platforms, building useful tools, and making the machinery of e-commerce work efficiently and in customer-friendly ways.

Marketing and Search Optimization

We’ve implemented thousands of e-commerce projects that are generating tens of millions in digital sales for our customers every year. Therefore we have the know-how and have e-commerce best practices down to a science. Our e-commerce consulting team will help you transform great digital experiences into amazing revenue generators.

How can we help you?

Give us a call or send us an email today, and let us discuss how we can help your e-commerce business. Whether you’re a new store looking to acquire customers or you’ve been doing this a while and would just like an outside perspective, we can help. Our 4-hour engagement will typically include:

firstly, we provide an site assessment and evaluation of your current e-commerce practices,
secondly, a one-on-one discussion with a member of our engineering team about concrete next actions you can take to improve your business and online presence,
next we’ll provide recommendations for new integrations of development that we can assist you with,
and lastly we’ll engage with you in open, honest discussion about any questions or concerns you bring to us about your business.

We want to see your store succeed. We can help your store succeed. Our consulting services are designed with your best interests in mind. So reach out to us to schedule an e-commerce consultation or discuss other ways that BCSE can help you today!

This entry was posted in Blog, Ecommerce and tagged consulting on December 18, 2018 by BCS Engineering.

WordPress 5.0: “Bebo”

WordPress 5.0: featuring the Gutenberg editor, a new theme, and new developer features!

Hot off the heals of Magento’s recent 2.3 release, WordPress is the one shaking up the world this week with the all-new WordPress 5.0. Lots of new features are added with this major release, for example Gutenberg, the all-new editor. (That’s right, it’s time to say goodbye to TinyMCE!)

Gutenberg Editor

The new editor for WordPress 5.0 is based around “blocks”, or small content-insertion areas of different types, i.e. media, text, quote, or code. This is akin to how many of the most popular site-builder plugins work. The idea is that it’ll allow non-web developers create, slick, modern content with no code.

Twenty Nineteen

WordPress 5.0 also includes the new “Twenty Nineteen” theme. Designed to integrate nicely with the Gutenberg editor, the new Twenty Nineteen theme features custom styles to take advantage of all of the varied “block” types available in the editor. It wraps these in a versatile, slick, and responsive package.

Should you update?

A major release like this is always likely to introduce new bugs and changes. You should always be particularly cautious about “dot zero” updates especially. While we’ve seen no major incompatibilities between our integrations and the new WordPress, we are recommending that our e-commerce clients remain cautious.

In particular, there is a good deal of controversy surrounding the new editor. And some blogs are claiming that the new block editor is not ready for prime time, as of just yesterday.

We generally follow the no-“dot zero” philosophy… avoid releases with numbers like x.0… and that holds true here. We are advising clients with production sites to exhibit caution, and delay updating, until the community has more thoroughly-vetted WordPress 5.0. Until then, if you have a development environment for you store or blog, and wish to explore WordPress 5 and it’s interaction with you store, you can download it here.

Unsure? Let the experts at BCS Engineering help. Contact us today!

This entry was posted in Blog and tagged wordpress on December 7, 2018 by BCS Engineering.

Magento 2.3 Released

Magento 2.3: Multi-source Inventory, Progressive Web Apps (PWA) support, and more!

The long awaited release of both the Magento Commerce and Open Source editions is available now at Magento.com.

Mobile Experience

Firstly, the Progressive Web Applications (PWA) Studio enables merchants to deliver their mobile store in an all-new app-like experience on modern, compatible devices. The new experience is faster and more responsive than traditional mobile skins, therefore improving conversions and sales across mobile channels.

Better Inventory

In addition to an improved mobile experience, the new Multi Source Inventory improves your supply chain management. The new system lets merchants manage inventory located in physically distinct warehouses and source channels in a single interface. Track inventory per source location and globally so that you can now know what quantity you have and where it’s located in your supply chain!

New Design Features

PageBuilder is an all-new drag-and-drop editing tool for site content. This new tool will help store operators update the look-and-feel of their site without having to hire a developer. In addition, this new tool uses a flexible grid-system, so that you can make new pages or tweak existing pages, without worrying about placement issues.

Other Changes

New options for shipping and order fulfillment.
A new declarative database schema; making life easier for developers.
Improved performance indexing site content,
Lastly, better security with update reCAPTCHA and Two Factor Authentication (2FA) options.

You can see the full list of changes by accessing the release notes for Magento Commerce and Magento Open Source, respectively.

For assistance upgrade, or to discuss how the new features of the Magento platform can aid your store, contact BCS Engineering today!

This entry was posted in Blog, Magento and tagged magento on November 30, 2018 by BCS Engineering.

Last Minute Prep for Black Friday & Cyber Monday

Thanksgiving is next week, which means the e-commerce world is frantically preparing for Black Friday and Cyber Monday. While others prepare to gorge on turkey and spend some serious dough, are you sure your store is ready for the rush? Here’s some quick tips to get your store in shape for the busiest shopping days of the year!

Prepare Your Store

Do you have your Black Friday and Cyber Monday graphics ready to go? Do you know the plan for pushing them live? Have you tested the look-and-feel out in a development environment?

Are your offers ready? Do the coupon codes work? Have you checked to make sure the appropriate limitations on those codes are in place? And, most importantly, is your site secured?

Optimize Search

If you don’t already have robust keywords in your store, now is the time to add some! Have you properly configured Google Search Console and Bing Webmaster Tools? These tools provide starting points for seeing what the major search engines know about your site. You can then use a good SEO mod, or tools built-in to your cart to make sure your key words have been properly added and are positively affecting your search standings.

If your business is tight on cash flow, that doesn’t mean there’s nothing you can do! A little bit goes a long way, and since SEO should be a major component of any sales strategy in e-Commerce, if you’ve neglected this, there’s no time like the present to step up and make your site search-friendly.

Prepare for the Worst

What’s your Black Friday disaster plan? Do you have support staff on standby? What will do you if you run out of stock? Is your fulfillment team ready to get those Black Friday and Cyber Monday orders to customers?

And what about technical problems? Do you know what to do if the store is crashing on Black Friday? Do you have site backups? What about the database? One small error can massively mess that up for the whole weekend if you don’t have a contingency plan in place.

Your most likely source of problems on Black Friday or Cyber Monday will be the customers. Do you lay out your store policies on returns and shipping, and list your Holiday delivery deadlines in a clear manner on your site? Making sure your policies are clear can make working with unhappy customers easier and less time consuming post-holiday.

Aim for the Best

You should aim to give your customers a great shopping experience on Black Friday and Cyber Monday. If you haven’t refreshed your store’s look and feel in some time, now is not the time to try radical changes, but small quality of life improvements can go a long way.

Do you have mobile friendly pages? Will your Black Friday / Cyber Monday images and promotions look nice on mobile devices?
Do you have abandoned cart reminders enabled, so that you can re-capture those customers that are on the fence about their purchase?
Are you offering a loyalty program, and rewarding your loyal customers?

And, last but not least… social media. Are you engaging with your customers about what deals you’re bringing to them this Black Friday / Cyber Monday? Much of your attention this week and in the run-up to Black Friday should be on how you can capture your (future) customer’s attention next weekend. Here are some tips:

Appeal to the vanishing deal!

Black Friday and Cyber Monday are over fast… encourage quick purchases by appealing to your customers sense of urgency and implying scarcity of your products.

Update Your Profiles

Give your social media presence a quick make-over with new graphics, and make sure your information and correct and concise.

Use Your Blog

Write guides (like this one) in the run-up to your Black Friday / Cyber Monday deals. Review products you want to sell, or create short tutorial videos to soak up the customer’s attention.

Research

Do your homework. There’s tons of amazing guides! Her’s just a few to get you started:

When in doubt, seek help!

BCS Engineering is staffed with e-Commerce experts that have been working in the field since 2004. If you’re not sure you’re ready, or if you just want to get some feedback about a particular issue, we’re here to help you survive Black Friday and BEYOND! Contact us today to see how we can help you!

This entry was posted in Blog, Ecommerce and tagged black friday, cyber monday on November 13, 2018 by BCS Engineering.

X-cart 4.7.10 Released

X-cart 4.7.10, the latest update to the “Classic” branch, just announced . This version brings several improvements for site speed and reliability, as well as enhancements for SEO, GDPR, and third-party integrations.

Major Changes

Improvements for Site Speed and Optimization (native CSS and JS minification, widget improvements).
Security Improvements (including changes to cookies to ensure PCI compliance).
X-cart now supports Guest Checkout for the Paypal Module.
X-cart 4.7.10 now fully supports PHP 7.

Ready to Update?

How to go about updating your store to X-cart 4.7.10 highly depends upon your current environment. If you are using a version prior to 4.7.0, you will need to consider reaching out to a professional for help with your upgrade.

If your store is currently running one of the previous 4.7.x releases, upgrading should go relatively smoothly, however we still recommend that you take some precautions:

Never upgrade a live store. You should maintain a development environment for your store, so that you can try out upgrades in a test mode, and ensure that nothing breaks.
Always have a backup. Both your site’s file and database should be copied before you apply the patch.

You can obtain the upgrade packs from your customer area. Make sure you following the instructions for applying the file and database patches precisely. More information on upgrading is available on the Wiki.

We strongly encourage you to seek assistance from an experienced X-cart developer when upgrading. This is especially true if your store is currently running version 4.7.0 or earlier.

Need Help?

Our team has been developing custom modules, hosting and maintaining X-cart sites, and helping stores grow since 2002! We’re ready to help you upgrade today. Contact us now to discuss how we can bring your store up to the latest X-cart 4.7.10.

This entry was posted in Blog, X-Cart and tagged upgrades on October 24, 2018 by BCS Engineering.

PHP 5 Deprecated This December!

One of the most popular platforms on the web — PHP 5 — will stop receiving security updates at the end of the year.

According to The PHP Group, security updates will only be issued for the popular PHP 5.6 branch through the end of this year.

This will have a huge impact on the web at-large and the e-commerce community more specifically. Many popular cart solutions rely upon PHP, including X-cart, Magento, and WooCommerce. Many stores also rely on PHP to run their blogging/news components in the form of CMS tools like WordPress.

“This is a huge problem for the PHP ecosystem,” Scott Arciszewski, Chief Development Officer at Paragon Initiative Enterprise, told ZDNet in an interview. “While many feel that they can ‘get away with’ running PHP 5 in 2019, the simplest way to describe this choice is: Negligent.”

from “Around 62 percent of all Internet sites will run an unsupported PHP version in 10 weeks” (ZDNet, 14 Oct 2018)

What do I do?

If your site is currently operating on PHP 5, you should determine which of the 5.x branches you’re currently using. Updates have ceased for the 5.4 and 5.5 branches of PHP 5 since September 2015 and July 2016 respectively.

How quickly you need to deploy a new version on your site depends upon just how out-of-date you are. Generally speaking, anyone using any branch of PHP 5 should update as soon as possible. If you’re on 5.4 or 5.5, you should contact your hosting provider ASAP.

However, our experience is the moving from PHP 5 to PHP 7 is a non-trivial process. A lot has changed. Some of those changes are very fundamental. Therefore it’s not at all uncommon for us to see sites break when site move from 5 to 7.

Don’t host your site with a provider that automatically
updates major versions of PHP without warning!

BCSE will be migrating our hosted clients to PHP 7 in the coming weeks. We encourage our customers to monitor their inboxes for notification of pending updates. And, as always, don’t hesitate to reach out to us with any questions along the way.

This entry was posted in Blog, Ecommerce on October 15, 2018 by BCS Engineering.