Category Archives: Blog

Increasing your SEO Rank with Backlinks

Through Search Engine Optimization (SEO), we aim to increase our site’s position in search results and gain more traffic. The higher our rank, the more likely our site is providing a valuable experience and meeting the requirements of our target audience. In a sense, SEO helps us refine our expertise and authority in the eyes of both our users and Google. One SEO strategy we can use that can increase our credibility further is the use of backlinks.

What are Backlinks?

Backlinks are hyperlinks that lead to another site. Unlike internal links that lead to another page on the same website, backlinks take users to resource that is off-site. For example, a backlink could be used in a blog post to reference helpful resources that, while not apart of the blog’s home site, have been deemed useful to provide to readers.

Why are Backlinks Important?

Since backlinks are inbound or external links from different sites, having a backlink leading to your site suggests a level of credibility and trust. Most of us wouldn’t want to link our websites to just any site, we would want to make sure that we are connecting users to quality resources. To have a backlink is to be considered authoritative by the site linking to you, and Google notices that. Sites with many backlinks to them can thus be ranked higher than other related search entries.

 On top of increasing your SEO Rank, backlinks are a form of “word of mouth” advertising. Having a backlink to your site is like having a referral. People are more likely to check out your content if others vouch for it.  Backlinks also make your site more visible since your content is linked to places. Inbound links to your site give you access to a wider range of customers who are already primed for your content.

Note: We can see Referral Traffic with GA4

If you are curious to identify if there are backlinks bring traffic to your site, you can use GA4 through the “Referral Traffic” stat. By going to Reports, Acquisition, and then User Acquisition, we can see in the list of channel groups how many users we are getting from backlinks. 

The User Acquisition Tab in GA4. In row 7, we can see stats for Referral Traffic.

Are their Different Types of Backlinks?

While backlinks are great credibility boosters, not all backlinks are created equal. There are a variety of types of backlinks that can come with varying degrees of trust and authority:

Follow Links – backlinks that fully consider the link authoritative. In this case, having no additional attributes added to the link makes the link trustworthy to the linker.

Example of a Follow Link.

NoFollow Links – Backlinks that do not consider the link authoritative. If you had to link to a site but didn’t want Google to associate your content with it, you would use a NoFollow Link.

Example of a NoFollow Link.

Sponsored Links – Backlinks that are sponsorships, advertisements, or paid placements. These links involved the exchange of money to obtain.

Example of a Sponsored Link.

User Generated Content (UGC) Links – Backlinks to content created by users. These links help Google understand that posts in, for example, forums or blog comments, are not endorsed by your site.

Example of a User Generated Content (UGC) Link.

Note: There are Google Penalties for suspicious backlinks

Since backlinks can be used in manipulative ways to trick Google into boosting a website’s SEO rank, Google penalties for backlinks exist. Any link that is paid for, for example, should be marked as a paid link to avoid accidentally penalties. Automated linkage or even exchanging links with another site for the sole purpose of increasing your SEO score quickly can also be seen as manipulative. When considering Googles rules, its best to check your SEO strategy against Google’s search essentials.

How do I use External Backlinks?

When it comes to linking your content to a different site, there are a few important factors to keep in mind when choosing what sites you want to backlink to. Overall, we only want to backlink to an external site if the content in that link is valuable to us and our users. Before creating an external link, ponder the following questions:

  • Do you trust this source? – when creating an external link, you want to determine the authority of the source. There are tools that exist that can inform you how many other sites have backlinked to this source, but you also want to consider how valuable and trustworthy the source is to you specifically. 
  • Is this source related to your site? – External links in our sites exist to aid our readers, and thus aid our cause. Making sure the external links on your site are relevant to the topics your site is centered around is important to Google’s understanding of your content.
  • How do you plan to incorporate it into your content? – Where and how you link an external source into your content can determine how useful it is to you. As discussed earlier, there are different ways we can backlink to a site, but we also want to keep in mind the words or phrases we choose to use in our hyperlink. Links, external or internal, should be attached the targeted keywords you want associated with your business. 

How do I get Internal Backlinks?

While backlinking to useful resources off our site aids our users, ideally we want our content to be backlinked on other sites as well. The key to getting other sites to consider linking your content to their page is creating valuable content. When creating content, we want to make sure that we are filling a “gap” for readers. This gap is something that other sites are missing despite being similar to your own. By creating content around gaps, we can provide readers with one of a kind information. Such value can encourage backlinks to your site.

Want to Learn More about SEO?

SEO is a continuous process with a variety of strategies to explore. Explore our SEO blogs to learn more tips and tricks to improve your visibility! If you want more hands-on guidance for improving your website, join the waitlist for Carrie Saunders’ upcoming course, “The Converting Website.” In this course, she will dive into a variety of important factors that aim to optimize your website.

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Increasing Traffic with User Generated Content

In previous articles, we have discussed many avenues of increasing traffic on our sites. From on-site content for our customer to explore to offline marketing efforts through social media, keeping users engaged through content is key to creating reoccurring customers.  However, revisiting the idea of customer confidence, some of the most engaging and effective content we can have is user generated content.

What is User Generated Content?

User generated content is content created by our customers that discuss our company and products. These powerful pieces of content are word-of-mouth advertising for eCommerce businesses and can be extremely effective in encouraging hesitant customers to give your products a shot. We can find user generated content in formats such as:

  • Posts & Comments – written topics and responses brought up by users that related to your company.
  • Testimonials & Reviews – structured ratings or written experiences of customer reactions to your products and services.
  • Q&A & Forms – moderated discussions concerning questions, concerns, or ideas that customers have that relate to your company.
  • Images & Videos – shared visuals of your customers using your products and services.

Benefits of User Generated Content

The main benefits of having user generated content on your site is the increase in traffic it brings as well as its treasure trove of information.

Word of mouth advertising is more effective than us claiming our products and services are valuable. User generated content provides social proof that what we offer is truly worth considering, and that trust between customers can encourage other users to buy from us. Sharing user testimonials and reviews are a good first step in using user generated content to grow the trustworthiness and authority of your company.

Note: Do not use user generated content without consent

When using user generated content for marketing purposes, always ask the permission of the user. Whether it be a review or an image, make sure to get official consent from the creator. Gaining official consent to use user generated content not only prevents legal issues, but also builds a relationship or respect and trust between you and your users.

User generated content offers us insight into what our users want and how they communicate. Keywords, unfulfilled industry opportunities, and feedback can be found in user generated content. This information can help us improve our SEO strategy as well as jump on future business opportunities. Keeping track of common questions in Q&As as well as the pros and cons shared in reviews can help guide us on where our customers want us to go next.

How to get user generated content

Have Avenues for Users to Share their Content

Whether it be an onsite forum or a social media page, the first step to gain user generated content is to have places where users can share content. In our previous article on social media, we explored some of the differences between social media channels. The same idea applies to your website: different page types, such as Q&As, forums, and review forms can invite different user generated content from different kinds of people. Having a variety of places on and off your site where users can talk about your company makes it easier for users to share their content with you.

Note: Some channels require moderation

Much like social media, not all channels of communications are the same. The same applies for different on-site pages that users can interact with. Forums, for example, should have rules that users must follow and are enforced. Without rules, forums can become full of spam and irrelevant content. When choosing what kind of channels you want to offer, research the work you may have to do to maintain it effectively.

Tell users what content you want to see

In order to encourage user generated content, telling users what kind of content you are looking for can help. It’s important to remember that many users may have stories to share, but won’t unless asked. You could ask for users to share their favorite photo concerning your product or service, or to write down how your company has helped them. On social media especially, having user generated content competitions or encouraged themes can lead to more content as well as guide the topic of that content to something valuable.

Want to learn more about bringing traffic to your site?

Optimizing your site for conversions is a full site effort. Check out our blog to find more tips and tricks on how to improve your optimization strategy! If you want more hands-on guidance for improving your website,join the waitlist for Carrie Saunders’ upcoming course, “The Converting Website.” In this course, she will dive into a variety of important factors aim to help you turn more visitors into customers.

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Google’s Featured Snippets: Retaining & Increasing SEO

In previous articles, we have explored many ways that we can implement SEO strategies into our website optimization process. However, once we hit high ranks in searches for the words we are targeting, how do we maintain our success? While it is exciting to see our sites on the front page of searches, we can’t stop thinking about SEO. New businesses and products can enter the industry. Words can change in meaning and usage. Customers naturally expand to new platforms. Constant change in the eCommerce industry requires us to continue updating and implementing SEO strategies.

Establishing expertise with our users, carefully choosing our words, and making sure our site provides quality user experience are essential SEO tactics. However, there are other SEO strategies we can use to retain and improve our SEO score. One strategy we can considered is optimizing our content for Google’s “Featured Snippets.”

Google’s Featured Snippets

Featured Snippets are a unique and profitable opportunity to bring more traffic to your site. These “snippets” are brief, informative glimpses into content that is usually associated with answers to questions. For example, if we ask Google “What is a featured snippet?” we get the following snippet:

A benefit of featured snippets is that they can bring our content to the top of a search page without having a high rank. Featured snippets are placed above the first organically ranked suggestion, making it the first thing users see when browsing the search results. Having our content in “Position 0” of a search result can increase our visibility, bringing more users to our site.

Note: Clicks in Featured Snippets

One of the main concerns about Google’s Featured Snippets is the possibility of users not clicking our content. Featured snippets can come off as counterproductive since users may read the answer to their question and leave. However, featured snippets aid us in taking clicks away from our competitors. By providing succinct answers, users will leave the search results without clicking on a competing company’s site.

Types of Featured Snippet Content

Since featured snippets tend to be answers to questions, our content needs to not only be valuable, but understandable to search engines. As seen in the example, a snippet only pulls part of your content in an attempt to answer a question. To understand what kind of content Google’s presents in a featured snippet, we need to understand the common formats available.

Text Definitions

As illustrated in our first example, text snippets answer questions by providing brief and clear text results. These answers tend to be sentences pulled from your content and presented in the snippet.

Tables

Tables are similar to text snippets, but are featured snippets that present a collection of data . These snippets tend to be numerical and only give a glimpse of the table presented in your content.

Lists

Whether they be numerical, bulleted, or unordered, list snippets are a collection of related content. Much like the other snippets, these snippets only show part of your list in the featured snippet.

Note: Not all featured content is a snippet

When we search on Google, we can get different kinds of content previewed at the top of the search results. However, not all “featured” content are featured snippets. Google’s “Rich Results” look a lot like featured snippets, but are merely enhanced listings.

Getting a Featured Snippet

Getting your content into a featured snippet requires research and attention to format. Before you create content for featured snippets, you need a good understanding of what your target audience is looking for. Knowing what kind of questions our users ask can aid us in knowing what types of answers to provide. One way we can discover featured snippet opportunities is to step into our user’s shoes and search terms and questions related to our expertise. Analyze what current featured snippets exist and determine if you can create a more succinct answer.

As you craft your answer, you need to keep the format of your content in mind. Depending on what kind of featured snippet you are creating, there are some general tips to keep in mind:

Text Feature Snippets

For text formatted content, you will want to make sure that your content is between 40 – 50 words long. Frame your content with the question you are answering to make your content clear to Google. Most importantly, make sure that the answer you are providing is objective. Google is looking for quality definitions rather than opinions when it comes to their featured snippets.

Table Featured Snippets

With table content, the key to successfully gaining a table featured snippet is to format your data as a table. Google does not create tables based on the content on your site. Instead, Google takes your existing tables and features them in the snippet. Since tables have specific uses, the best way to optimize for a table featured snippet is to present data in tables often.

List Features Snippets

When it comes to list featured snippets, format matters. When design a list for a snippet, make sure to use headings in your content. By using H2 and H3 Headings for your list, Google can better understand that you are creating a list. In the case of step oriented lists, we can go a step further and incorporate numbers to identify that this is an ordered list. Overall, keep your format consistent so that the content in your list is understood correctly.

Want to Learn More about SEO?

SEO is a continuous process with a variety of strategies to explore. Explore our SEO blogs to learn more tips and tricks to improve your visibility! If you want more hands-on guidance for improving your website,join the waitlist for Carrie Saunders’ upcoming course, “The Converting Website.” In this course, she will dive into a variety of important factors that aim to optimize your website.


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Improving Your Contact Page

When a potential customer wants to reach out to us about our products and services, we want to make it as easy as possible for them to connect with us. Our contact information can usually be found on our contact page. A contact page is a must have for any business, but creating a quality contact page can take more thought. Let’s go over some best practices and suggestions that can help make your contact page clearer and easy to use.

Make Sure the Page is Easy to Find

The first step to creating a good contact page is properly placing it on your site. Most contact us pages are linked within the main navigation bar of your page, and in the footer as well. These locations are must-haves since most customers will assume that your site is structured similarly to other sites they have visited.

Keep the Title Recognizable

While we may want to use unique page names within our site to stand out as well as adapt our language to that of our customers, contact pages are best left alone. Changing the page title from “Contact Us” to something else, such as “Give Us a Call” or “Connect with Us,” can make your page harder to find. This is because customers may be looking for the words “Contact Us” since many contact pages follow the same naming convention.

Share Multiple Ways to Connect with Your Business

Once a user is on your contact page, we want to share how they can get a hold of our business. For the convenience of the user, offering multiple methods of contacting your business can make a user more likely to reach out. Having the option of calling, messaging through email or Live Chat, or utilizing a contact form allows users to choose their preferred method of contact.

Note: Hours and Departments

When sharing your available contact methods, it is important to note any time sensitive or important details related to those options. For example, if your phone is only manned during certain hours, that should be noted in that contact option. Expected response time for emails or Live Chat can also be important for users when deciding what method they want to use. We can also lead users to the correct people or departments if we properly document our communication options in our contact page.

Create Simple Contact Forms

Contact forms are a great way to connect with users. However, we should make sure we don’t over complicate the contact form process. While we can theoretically ask for as much information as we want, keep the information required to complete a contact form minimal. The must-haves for a contact form only amount to three fields: the user’s name, their email, and a brief description of what they are messaging about.

Optimize for Mobile

Since many users are visiting our sites from their phones, it’s important to test your site for mobile use, including your contact page. Making sure that your contact page is still readable and that your contact forms adjust properly for mobile are a few aspects to keep in mind. Since our contact page holds important information that could determine whether a user becomes a customer, keeping your contact page simple and straightforward can help the optimization process.

Want to Learn More?

Our contact page is just one of many parts of our site that can be key to turning visitors into customers. Explore our other blogs to learn more about what you can do to improve your site! If you are interested in a more hands-on course about how to optimize your website, join the waitlist for Carrie Saunders’ upcoming course, “The Converting Website.” In this course, she will dive into important factors that aim to increase the conversion rates of your site!

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Marketing Metrics: Measuring Success

As we optimize our sites and channels, it can be difficult to know what’s working and what’s not. We may understand our goals well: bring traffic to our site, attract more engagement, and turn visitors into customers, but measuring our progress towards those goals can be vague without firm numbers. To gain a better understanding of the success of our efforts and campaigns, we can establish marketing metrics to measure our goals with hard data.

What are Marketing Metrics?

Market metrics are numbers that we can use to measure the progress we are making towards our goals. The metrics themselves can vary depending on our goals, but they are usually defined by interactions with our content and changes in the performance of our site.

Why are they important?

Having numbers to define the progress of our optimization efforts can help us understand where we should be putting our time and money. With metrics to track, we can start to identify if our changes and campaigns are truly making a difference. By measuring customer interactions, for example, we can start to understand what our customers want to see versus content that is uninteresting to them. We can start making more of the content that receives more attention: more likes, reads, shares, etc., while pulling back on the content that isn’t attracting our customers. Overall, with marketing metrics, we can optimize the way we decide our next steps.

What are Common Marketing Metrics?

The metrics we decide to track not only depend heavily on the goals we have for our company, but also depend on the channels we are utilizing to improve our site.

Content

Content marketing is an easy and broad method we can use to attract more users to our site. Writing blogs, creating infographics, and sharing customer reviews are ways we can use content to encourage potential customers to interact with us.

Metrics that can inform us of the success of our content marketing efforts include things like page views, engagement time, and link clicks. For example, a successful blog topic will receive more page views than a topic that is uninteresting to your audience. Beyond the topic itself, the content within the blog can be measured by how long people read it. Were they there for a few minutes or a few seconds? Finally, if your audience enjoys your blog, they may click links within the article to explore your site further.

How to Track: Analytics Tools

In order to collect data on how users interact with our webpages, we need tools that have access to our site and that can collect data on our users. Some hosting platforms come with varying degrees of analytics tools, but to get a full picture of our site, we can use Google Analytics.

Social Media

Social media is a great way to reach your audience beyond your site as well as interact with people who have yet to encounter your products and services. There are a variety of social media platforms we could use, but almost all of them aim to engage directly with our audience.

The metrics we track on our social media channels vary per platform, but are all based on user interaction. Likes, shares, and comments are the most common types of interactions we can encounter. Likes can help guide us on what kind of content our users want to see on our social media accounts while shares can really point us to the content that is truly resonating with our followers. Comments, on the other hand, can suggest both good and bad results. Some comments can be positive and provide great direction on why users like a specific post. Comments can also be critiques of content that we can use to make our posts better in the future.

How to Track: Social Media Management Tools

Most social media platforms keep us up-to-date with new followers and post interactions. However, having multiple social media channels can make it hard to keep track of all of them efficiently. Social media management tools, such as Hootsuite or MeetEdgar, allow us to create, post, and track how our content is doing on all our social media platforms through one tool.

Email

Despite the popularity of social media, email marketing is still an effective way to interact with your audience. With emails, we can keep our users informed about our business, share special deals, and encourage users to check out our products and services.

To track the effectiveness of an email campaign, we can note subscribes, open rates, and forwards. Keeping track of how many users subscribe or unsubscribe can inform us on how effective our subscribe pitch is as well as how interesting our email content is. Open rates, much like page views on a blog, can help us determine if the topics we are discussing are of interest to our users. Tracking forwards is much like tracking shares on social media; it can help us identify content that resonates with our readers.

How to Track: Email Marketing Tools

In order to track how our emails are doing, we can use email management tools. AWeber, for example, can be used to create, send, and track how our subscribers are interacting with our email content. Management tools such as AWeber also allow us to breakdown our audiences into specific groups, enabling us to further optimize our content per customer type.

Site Performance

Beyond tracking content engagement, tracking how our site is performing is important in ensuring quality user experience. Following Google’s Core Web Vitals, our site’s performance can be measured by tracking the speed of our site.

To measure the performance of our site, we need to be looking at how fast our page loads, stabilizes, and responds. When a user first arrives to our site, the time it takes for our page to visually appear would determine how fast our site loads. However, even after our page loads, our page may not load entirely at once. The speed of which our site stabilizes, or rather, adjusts the content to its right location, is important to note when measuring performance. Lastly, with our site ready for use, noting how long our site takes to respond to user input, such as a click of a button, can help us understand the quality of our user experience.

How to Track: Performance Tools

There are a few free tools that we can use to measure the speed of our site. Page Speed Insights, GTmetrics, and Webpagetest are three tools that we can easily use to get an idea of how our site is performing.

Search Engine Optimization (SEO)

Even if our site and content are performing well, ensuring that our site is easily findable is key to bringing more traffic to our site. This means that we need to be able to create and measure Search Engine Optimization (SEO) strategies.

To measure how searchable we are, we should track keyword ranking, average position, and overall organic traffic. When optimizing our site for searchability, we want to identify the keywords that we utilize when it comes to user’s searching for our content. Noting those words and how often our site is associated with them is important in identifying if the keywords we are using are successfully bringing traffic to our site. With the handful of keywords we do rank for, we want to note where we show up in search results. Are we in the top 5 results in a Google Search? Or are we a couple pages behind? Our position can say a lot about the whether or not we should keep focusing on certain keywords or phrases. Finally, we should keep track of how much traffic search results are bringing us as an overall baseline for how our SEO strategy is doing.

How to Track: Search Tools

There are a few tools we can use to check our SEO rank and relevant keywords. However, to see the a fuller picture of how our SEO strategies are performing, we can use Google Search Console, an SEO tool that shows us how Google ranks and presents our sites.

Want to Learn More?

By measuring our efforts, we can make clearer strides towards optimizing our website for more traffic and more conversions. Explore our other blogs to learn more about what you can do to improve your site! If you are interested in a more hands-on course about how to optimize your website, join the waitlist for Carrie Saunders’ upcoming course, “The Converting Website.” In this course, she will dive into important factors that aim to increase the conversion rates of your site!

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First Impressions: Creating your Brand

Part of establishing an online presence when it comes to our businesses is having a distinguished brand. With a quality brand, customers should be able to quickly recognize our business no matter what platform we are using, as well as understand who we are. However, a company brand is more than just our logos and slogans. Brand bleeds into the words we use, the visuals we utilize, and the stories we share. In this article, I want to go over some key aspects to keep in mind when shaping our brands.

What makes a Good Brand?

Our brands are what many potential customers will notice first, as well as what they will remember when leave our sites. Having a good brand means that your business is recognizable both in its visuals and its story. Company purpose, values, and origins can be communicated through your brand, and a successful brand will be memorable and attractive to your target audience. Just like many other aspects of our sites, our brand is another part of our business that should speak to our users.  

How do I create my brand?

Know your Audience

The key to creating content that resonates with your users is to know your users well. When creating our brands, we need to understand what our customers are looking for. This includes researching their pain points, demographics, as well your competitors.  By understanding what is available to your target what they really want, you can design your brand around a gap in your industry. We can find this gap by identifying issues our ideal customer is having with other companies as well as potential audiences who seem absent from the market.

Share your Story

After we have a firm grasp on our audience, we should decide how we want to share our story. How did your company start? Why are you invested in it? What makes your company special? Sharing our story can help us illustrate values that our customers can connect with. In terms of our brand, this is important since the stories we tell create a persona around our company. Creating a persona that is comfortable, relatable, and reliable can establish trust between us and our customers.

Choose your Words

Since the stories we share shape the face of our company, the words we use also come into play in creating a trustworthy and memorable brand. In our blogs concerning SEO, we emphasize the importance of communicating with words that your users use and understand. Consider how your customers talk about their troubles and the solutions they are looking for. By speaking the language of our customers, our brand will better resonate with our target audience since we will be speaking directly to their concerns and needs.

Create your Visuals

With the “voice” of your brand established, the next big step is creating a visual representation for your company. This includes your logo, color choices, fonts, and commonly used images. Your logo and colors will depend on what is recognizable in your specific industry and to your target audience, as well as what your company’s story and goals are. Fonts should be readable and create the tone your company wants. Having of a collection of images to use on your site and promotional content can help add variety to your content. The key aspect to having successful visuals is consistency. Make sure to use the same fonts, logos, colors, and types of images throughout your content to create a sense of professionalism and make your company easily recognizable.

What’s the secret to a Memorable Brand?

When creating a quality brand, we need to make sure that we are consistent and that our brand is in everything we create. Whether it be on our site, on social media, or in marketing content, the voice and appearance of our business should be present and similar to the rest of our material.  We can do this by documenting our brand. Have your colors, fonts, keywords, and images saved and annotated in terms of when, where, and how to use them. Having a variety of sizes, file types, and styles for your brand material can also aid in maintaining consistency throughout your channels. Overall, creating essentially a kit for your company can aid in making sure your team is all on the same page when creating content.

Want to Learn More?

Our brand is just one part of our business identity that we need to consider when creating quality content and attracting more customers to our site. Explore our other blogs to learn more about what you can do to improve your site! If you are interested in a more hands-on course about how to optimize your website, join the waitlist for Carrie Saunders’ upcoming course, “The Converting Website.” In this course, she will dive into important factors that aim to increase the conversion rates of your site!

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Making Your Site Mobile Friendly

With the popularity of smartphones, many first-time users of our site will be visiting from their phone screen rather than on a desktop computer. In order to ensure that our site makes a good first impression no matter what device users are coming from, we need to create sites that are mobile friendly. This means our site should adjust appropriately to the device it is being viewed on.

Why are Mobile Friendly Sites important?

Beyond the fact that many eCommerce customers shop via their phones, there are other benefits to making our online shops and websites mobile friendly.

To start, having a quality mobile site can increase your ranking in search engines. Some search engines, such as Google, not only incorporate mobile friendliness into their ranking criteria, but they also have taken to ranking mobile sites first. This means that, even with a quality desktop site, your mobile site may be reviewed for search results instead, impacting your SEO score.

Other than SEO, having a good mobile site directly impacts user experience. With the potential of visitors viewing your site on their phones, we want to make sure that our site shows the best our company can offer. This includes things like fast loading times and complete access to the same features your desktop site offers. By having a quality site no matter the device, we can create an experience that positively impacts our reputation and encourages reoccurring customers.

What Makes a Site Mobile Friendly?

Mobile Responsiveness

When visiting your site on mobile, it may be hard for users to interact with your pages if they are the same size and format of your desktop site. If your site is too difficult to use, a potential customer may leave before giving your products a chance. To avoid this, a responsive design on your website is a must have. A responsive site is a site that is able to reformat itself to the screen size it’s on. This means that, if your site is visited on mobile, the page’s text, buttons, menus, and so forth will be resized for better use on a smaller screen.

Adjusted Navigation

A responsive mobile site will not only adjust the pages themselves, but also the navigation menus and search features as well. On mobile, a full navigation menu could either take up too much space, or be too small to interact with. Instead, the menu should be resized and reformatted. Many sites utilize the “Hamburger Menu” for mobile view. A hamburger menu appears as a button that users can click to open up the menu as well as close it. This allows users to explore your site without the menu being in the way while also keeping the menu properly sized and usable.

Note: Make Your Search Option Obvious

A part of making your site mobile friendly is making it easy to find the content a user is looking for. However, even with adjustments to size and navigation menus, it still may difficult to locate specific pages on such a small screen. Having a search option easily accessible and clearly visible can give mobile users another option to use when exploring your site.

Readable Text and Buttons

On a small screen, reading content and clicking buttons can be a difficult task for users. Some users may click a button only to accidentally hit another, or even miss it entirely. Zooming in to read small text can quickly become a chore while exploring your site. To avoid discouraging your user from using your site, your site should have bigger text and optimized buttons for mobile use. Text should be readable without zooming in and buttons should be adjusted for touch rather than clicking. Making your site easy to use and readable will help keep users on your site longer.

Optimized Visuals

While our banners and videos may look great on a desktop computer, squeezing those visuals onto a smaller screen can result in diminished quality and usability. Especially with our Above the Fold content, we want to make sure that the presentation of our visuals translates over to mobile view. This means that our site should resize these visuals and re-arrange them according to the device they are on.

Note: Hiding Features can Negatively Impact your Site

When adjusting our site to mobile view, we may be tempted to hide certain features and images that are available on the desktop version of our online shop. However, hiding content from viewers can impact your SEO score. While your users can’t see the missing content, search engines like Google can tell that you have hidden content from the page. Google does not approve of hidden content and will note it when ranking your site. Avoid hiding content and instead reformat the content the best you can for mobile use.

Want to Learn More?

Improving our site for user experience is key to bringing more traffic to our sites, and thus attracting more potential customers to consider our content and products. Explore our other blogs to learn more about what you can do to improve your site! If you are interested in a more hands-on course about how to optimize your website, join the waitlist for Carrie Saunders’ upcoming course, “The Converting Website.” In this course, she will dive into important factors that aim to increase the conversion rates of your site!

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Keywords & SEO: Getting Started

Finding the right words to focus on when optimizing your site for searchability is an essential step to increasing your visibility.  However, with the variety of words available to us, it can be hard to get started. Luckily, there are a few steps we can take to begin finding keywords that will define our business and help us begin our SEO strategies.

Defining Keywords

Keywords are the words that your audience use when searching for specific products or services. Depending on what you are offering, who your audience is, and what industry you are in, which words attract people to your business can vary. Finding the words you want to focus on is essential to SEO since these words will be used in your content, titles, URLs and so forth.

Finding Words that Benefit your Company

One thing to note is that we must research which words we should be using thoroughly. While we could try to use any word that seems related to our services, it could detract from more important words as well as bring unwanted traffic to our site. Even using words that are popular in your industry can be pointless since those words are already heavily associated with other companies.

In the end, the keywords you decide to focus on should be a mix well-known words in your industry alongside niche vocabulary that relates to your target audience and specific expertise.

Steps to Get Started

Understand your Business

Before beginning keyword research, it is important to have solidified idea of who your company is. Knowing your products and services is the first step, followed by defining the “why” behind them. Why did you choose to sell these products and services? What is your mission or goal? Realistically, our offerings will have substitutes to compete with, so establishing what our “niche” is, what makes us different from other companies, is a key part of figuring out which words we will want to use to describe ourselves.

Note: Look for the Gaps

We can find our niche by looking for what gap we are filling in our industry. What is your company providing that other companies are not? This gap can be found within our products, target audience, work methods, history, mission, and so forth.

Know your Audience

Knowing our audience is essential to finding good keywords. We need to understand what words and phrases they are searching for in search engines so that we can use them in our content. By matching our content with our audience’s words, we will be more likely to show up in their search results. To do this, we need to first identify who our target audience is. What do they want? What pain points are they trying to solve? By looking at your products through the customer perspective, we can better define what keywords we should use.

Research your Competitors

The last thing we should keep in mind when beginning keyword research is our competitors. Our selection of words will be heavily based on the industries we are in, but we also want to make sure we stand a fighting chance to rank in the keywords we choose. Conducting searches of words you are interested in and seeing which competitors come up can help us figure out if the word is worth investing in. Consider the size and influence of the businesses that come up as well as the type of company they are. Sometimes, we will find that the word is heavily associated with a specific business, or that the companies that show up in certain results are not relevant to your own offerings.

At the same time, continue looking for gaps as you research your competitors. Are there words that your industry is not using that could be relevant? By looking for gaps, we can find opportunities to make strong associations with keywords that other companies have not used.

Want to Learn more about SEO?

Search Engine Optimization is a continuous process, moving beyond just keywords. Explore our SEO blogs to learn more tips and tricks to improve your ranking! If you want more hands-on guidance for improving your website, join the waitlist for Carrie Saunders’ upcoming course, “The Converting Website.” In this course, she will dive into a variety of important factors that aim to optimize your website.

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Google’s Helpful Content Update: Impact to SEO Rank

In previous blogs, we have discussed many ways we can increase our visibility in Google Search through Search Engine Optimization (SEO). However, it is important to note that Google also continues to optimize their own system for serving useful content and ranking sites. As Google improves their ranking process, we also must adapt our SEO content to follow Google’s rules and expectations. One recent update we may want to be aware of is the Google’s “Helpful Content Update”.

What is the Google Helpful Content Update?

Starting in early December of 2022, Google began rolling out an update to its algorithm called the helpful content update. This update aims to further refine the process of defining quality content when ranking and serving sites. In this case, Google’s new update achieves this through adjustments to how it detects low quality content, as well as noting more signs that identify content that is made for search engines rather than for users.

Why is this update important?

Google’s updates aim to improve one thing: user experience. The sites that are served at the top of a search engine should provide value to users and answer user questions. There are many businesses that want to be at the top of relevant search results, so many of us work hard to optimize our websites for search engines. We focus on keywords, content, SEO friendly site structure, and other aspects that have been noted to increase search rank. However, this update could cause lower visibility for some companies.

SEO is an important aspect of bringing traffic to our site, but it must be balanced with user experience. Google’s helpful content update is cracking down on content that is made specifically to increase a site’s rank. This means that we need to be cautious as we optimize our websites for searchability.

What can we do if our rank drops?

There are a few things we can do if we are concerned that our SEO rank may fall due this update. The main thing we should focus on is ensuring that our content is valuable to readers. Is the content useful? Is it content that your target audience is interested in? Does it provide depth to a topic that was missing? These kinds of questions can help us understand if our content is focused on our users or on SEO alone.

It is important to note that optimizing your site for searchability is not a bad thing. However, we should not be creating a site that optimizes for visibility at the expense of quality content. Often, good SEO goes hand in hand with good user experience, so creating valuable content that your users want and enjoy should aid in increasing your SEO scores.

Note: If your score drops, it could take time for it to recover

Changes in rank can take time to occur, so if you find that your rank has dropped recently, don’t panic if it doesn’t jump back up right away. By continuing to improve your website and optimize your site’s searchability, your score should rise once more over the course of a couple months. Overall, website optimization should be a continuous process, so looking for places in your site that could use improvement should aid your SEO rank over time.

Want to Learn More about SEO?

There are many ways we can increase our website’s visibility and bring more traffic to our sites. Explore our SEO blogs to learn more tips and tricks to improve your ranking! If you want more hands-on guidance for improving your website, join the waitlist for Carrie Saunders’ upcoming course, “The Converting Website.” In this course, she will dive into a variety of important factors that aim to optimize your website.

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SEO & Platform Migration: Protecting your SEO Rank

In previous blogs, we have explored Search Engine Optimization (SEO) in many contexts. From its benefits to the ways we can create SEO friendly websites and content, bringing people to our site via search engines is a broad topic. Another important aspect to consider when optimizing our sites for searchability is maintaining the hard work we have accomplished.

As our businesses grow and our needs and goals change, we may have to change the platform that we are hosting our online shop on. Such a major change can impact our current SEO ranking drastically. However, there are some key factors we can keep in mind while migrating our websites that can help us maintain our current SEO score.

Why is SEO Important to Think About when Re-Platforming a Site?

Major changes to our site can impact our online shop’s functionality and quality, but also our sites visibility. When we re-design a page or add new content or features to our site, search engines such as Google notice these changes and review them. Sometimes, big changes can lead to re-indexing by Google, meaning that Google will re-evaluate your page’s SEO rank.

Many times, our changes are aimed to positively impact our SEO rank, but changes can do the opposite as well. When migrating a site, not only could your SEO score change, but your site could lose its previous SEO score all together. Your SEO history is attached to your domain, and so changing your domain can result in total re-evaluation. Keeping this in mind when migrating your website, which will inevitably involve changes, is very important for us to keep our current traffic.

What should I keep in mind for an SEO friendly migration?

Before Migration, Document Your Current Site

Before migrating your site, benchmarking your website both in terms of functionality and in terms of SEO is an important step to take. Knowing where your site stands now is key to identifying any changes that may occur once you have migrated your site.

Documenting all of your existing content is also important in maintaining your current SEO score. Every URL should be noted, even if they are not your top pages. While doing so, also note any broken pages as they can be fixed during migration.

When Migrating your Site, Save Changes for Later

While we may have ideas to improve out sites during migration, it is best to save those plans for later. In order to ensure that we maintain our current SEO score and can troubleshoot SEO problem later, we must keep changes minimal. During migration, your new site should reflect your old site as much as possible. This includes content and structure. Wait to remove pages you plan to discontinue or new features you want to incorporate in your future site. Document your changes for future use.

Consistency is key to maintain your SEO score, so we must pay close attention to every part of our site. This includes transferring over things like page titles, meta descriptions, robot.txt files, sitemaps, and more. Anything that can be seen by Google’s crawlers is important to keep consistent in your new site.

Note: Migrate in Sections

One method we can use during migration is to migrate our site piece by piece rather than all at once. We can start with less important sections of our site and see what changes occur. Migrating in sections helps us see what we may need to adjust in our migration strategy as well as gives us some practice for when we migrate more critical parts of our online shops.

Redirect Every Page

When migrating your pages to your new platform, make sure that you redirect your old pages to your new pages. This will not only ensure that users trying to use your old URLs will be able to reach your new site, but also will help inform search engines that your pages have moved. This includes changing any existing redirects to lead users to the correct content.

When redirecting pages, it is best to use a one-to-one method. This means that each page is recreated on your new platform and is redirected to it. While it may be tempting to do many-to-one redirects, such as guiding users on older product pages to a page with a collection of products, it can negatively impact your SEO score.

Monitor Duplicate Content & Errors

During migration, you will run into the issue of duplicate content since you are duplicating your website. Duplicate content can negatively impact our SEO scores. However, there are a few things we can do to avoid our score dropping due to page creation:

  • Use ‘noindex’ tags – During migration, we will inevitably run into the issue of having duplicates of every page of our site. To avoid impacts to SEO, make sure to use ‘noindex’ tags on your new pages. This tag will tell Google’s bots to not index this page, which will keep search engines from noticing the duplicates for the moment. Note that these tags must be removed once we want to go live on our new platform.
  • Keep in mind HTTP to HTTPS changes – During migration, you may want to enhance your sites safety and reputation by securing your site with HTTPS as suggested by Google’s Search Essentials. However, keep in mind that HTTP and HTTPS pages are considered two different pages and may result in duplicate content. Make sure to redirect HTTP pages to your HTTPS pages to avoid impacts to SEO.
  • Use canonical URLs – Canonical URLs are a way that we can tell search engines what page we would want them to send users to if there is duplicate content. By using canonical URLs, we can tell Google that we prefer that users be led to our original content while we are working on our new pages.

Keep Mobile in Mind as you Migrate

While we want to keep changes minimal while we migrate our site to a new platform, we should be paying close attention to how our new site runs on mobile. Search engines like Google have taken to indexing mobile sites first, which can impact our SEO score if we are not careful. This means that we need to make sure that our mobile site is optimized. It should feel fast and adjust to smaller screens to be readable and easy to use.

Note: Avoid hidden content

Some developers hide content in mobile view that would be visible on desktop in order to increase readability and speed. However, hidden content is noticeable by crawlers and can negatively impact our SEO scores. When optimizing your site for mobile, avoid hiding content and instead adjust the content to suit mobile use.

Document any Tools or Services that you have currently Incorporated into your Site

Besides migrating pages, we will want to document all the tools we may use on our site as well. These could be analytics tools, crawlers, or plug-ins that we are currently using. Create list of these features and take a look at their documentation if they have guides for migrating the tool itself and the data it has collected. For tools that are not compatible with your new platforms, consider looking for a substitute to incorporate during post-migration.

Create a Post Migration plan for SEO

After migration, you will want to have a plan to analyze and troubleshoot your new site. This includes keeping an eye on your logs and analytics for changes in traffic and rank. With minimal changes to your site, finding the source of these changes should be easier.

Aside from troubleshooting, starting a new platform means we have new opportunities to explore. While during migration we suggest keeping changes to a minimum, after migration we can continue optimizing our site for user experience, quality of service, and SEO. Optimizing searchability is a continuous process, so create an SEO plan for your future online shop to push your site further!

Want to Learn more about SEO?

For your post-migration plan, there are many ways that we can optimize our websites for both SEO and improved user experience. Explore our SEO blogs to learn more tips and tricks to improve your ranking! If you want more hands-on guidance for improving your website, join the waitlist for Carrie Saunders’ upcoming course, “The Converting Website.” In this course, she will dive into a variety of important factors that aim to optimize your website.

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